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The original item was published from 5/19/2020 2:43:00 PM to 5/21/2020 12:00:08 AM.

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Gas & Water

Posted on: May 19, 2020

[ARCHIVED] CANCELLED: Gas & Water’s phones will be temporarily down

Clarksville Gas and Water


The Gas & Water phone transfer and outage scheduled for today has been cancelled due to late scheduling conflicts. A new date for the phone transfer work will be publicized when it has been determined.


CLARKSVILLE, Tenn. – Clarksville Gas & Water phones will be temporarily down on Tuesday, May 19, at 5 p.m., including the emergency phone line and the customer pay-by-phone, Utility Billing Line, while phones are transferred to a new service provider.

The phone service transfer work is anticipated to take 30 minutes to an hour to complete. In the event of a gas, water or sewer EMERGENCY during the transfer period, please call the appropriate phone number listed below. Please only call these numbers in the event of an emergency and not for bill inquiries or bill payment.

NATURAL GAS EMERGENCY ONLY: (931) 218-3271 or 911

WATER/SEWER OR OTHER EMERGENCY: (931) 218-3280 & (931) 216-1187 

The online bill payment feature, WebConnect, will be operational or customers may use the convenient payment drop off boxes located at 2215 Madison St. or 2015 Ft. Campbell Blvd.

Gas & Water values customers and very much appreciates their patience and cooperation during the temporary phone outage.

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