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The original item was published from 9/26/2023 9:50:00 PM to 9/28/2023 12:00:01 AM.

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Gas & Water

Posted on: September 26, 2023

[ARCHIVED] UPDATE (Gas & Water’s Emergency Phones Down)

Clarksville Gas and Water


The Gas & Water phone outage has been resolved. The regular business number, (931) 645-7400, and the toll free number, 888-800-4020, are operational for all calls including gas, water or sewer emergencies. Please revert to using these numbers and disregard the temporary emergency phone numbers announced earlier.

Thank you for your patience and cooperation during the temporary phone outage.


CLARKSVILLE, Tenn. – Clarksville Gas & Water emergency phone lines are currently down due to technical issues.

In the event of a gas, water or sewer EMERGENCY during the phone system outage, please call the designated phone number listed below. Please only call these numbers in the event of an emergency and not for bill inquiries or bill payment.

NATURAL GAS EMERGENCY ONLY: (931) 218-3271 or 911

WATER/SEWER OR OTHER EMERGENCY: (931) 218-3280 & (931) 216-1187 

CUSTOMER SERVICE EMERGENCY (NO BILL PAYMENTS): (931) 320-0140 & (931) 218-3278

It is undetermined when phone and internet service will be restored; however, an update will be announced when services are restored.

Gas & Water values customers and very much appreciates their patience and cooperation during the phone and internet system outage.

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