News Flash Home
The original item was published from 12/26/2022 4:45:21 PM to 1/1/2023 12:00:12 AM.

News Flash

Gas & Water

Posted on: December 26, 2022

[ARCHIVED] Gas & Water reports very high customer calls and wait times

Clarksville Gas and Water

CLARKSVILLE, Tenn. – Clarksville Gas & Water is experiencing a very high volume of customer calls and long wait times. Customers are urged to be patient and wait on the phone to keep their queue in line for the next available operator.

Gas & Water on-call personnel are being dispatched to assist the public with their gas, water and sewer  emergencies as calls are received; however, there may be longer response times during these periods of high volume calls for service order requests. 

The following Gas & Water customer bill payment and account management options are available.

  • WebConnect,, online payment.
  • Utility Billing Line, (931) 645-7400, pay-by-phone.  
  • 24 Hour Kiosk Pay Sites
    • 1599 Ft. Campbell Blvd.
    • 1801 Ashland City Rd.
    • 2537 Wilma Rudolph Blvd. 
    • 3880 Trenton Rd. 
    • 111 Cunningham Ln.
    • 2021 Wilma Rudolph Blvd. 

Please call Clarksville Gas & Water at (931) 645-0116 to report gas, water and sewer emergencies during inclement weather office closings, after hours (Mon.-Fri. 8 a.m. to 4:30 p.m.), weekends and holidays.

Facebook Twitter Email

Other News in Gas & Water


Gas & Water observes National 811 Day

Posted on: August 11, 2023
Screenshot 2023-07-13 141553

Spring Alley closed for utility work

Posted on: July 13, 2023