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The original item was published from 12/20/2022 2:54:33 PM to 12/21/2023 12:00:03 AM.

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Gas & Water

Posted on: December 20, 2022

[ARCHIVED] Gas & Water shares cold weather precautions

Cold Weather Precautions

CLARKSVILLE, Tenn. – Clarksville Gas & Water shares important preventive cold weather precautions to help residents prepare for the forecast of freezing temperatures late this week and throughout the winter months. Please keep the following tips in mind to help protect household water pipes and plumbing fixtures, indoors and outdoors, from freezing and possible damage. Visit our website, https://www.cityofclarksville.com/234/Cold-Weather-Precautions, for more important details.

  • Identify, repair or caulk any opening that allows the flow of outside air, inside.
  • Close foundation air vents.
  • Unhook hoses from faucets and yard meters.
  • Identify any exposed piping or outside faucets that require insulation or heat tape to avoid freezing.
  • Open sink cabinet doors to allow heat to circulate around pipes, especially those located on exterior walls.
  • A trickle of water from the faucet can help prevent pipes from freezing.
  • Winterize or protect backflow preventers.
  • Keep water meter lids closed.
  • Drain water from irrigation lines.
  • When away from home, set the thermostat no lower than 55 degrees Fahrenheit and have someone check the home daily.
  • Know where the household water shut off valve is located in the event of a household water pipe leak.
  • Clean and inspect natural gas heating systems routinely to increase safety and efficiency.

Gas & Water is prepared to assist the public with their water emergencies around the clock; however, there may be longer response times during periods of high volume customer calls for service order requests. 

Our customers are important to us and technicians work diligently to respond to each call as expediently as possible. Please keep in mind that Gas & Water service technicians cannot repair household water leaks, customer lateral line leaks or natural gas appliances. Please call a licensed plumber for these repairs.

If you heat your home or business with natural gas, please be attentive to how your natural gas appliances are performing. If you detect a strong odor of natural gas, take the following steps for safety.

  • Leave the premises immediately, ensuring to leave doors open to allow for ventilation.
  • Call Clarksville Gas & Water from a different location at (931) 645-7422, after hours (931) 645-0116, 4:30 p.m.-8 a.m., weekends and holidays, or call 911 if the odor is very strong.
  • Do not turn electrical switches or devices on or off or use a phone or flashlight because an electric spark could ignite natural gas if it is present in the air.

Please call the Clarksville Gas & Water office to report a water leak or if you detect a strong natural gas odor at (931) 645-7422 during normal business hours, 8 a.m.-4:30 p.m., Mon.-Fri. or (931) 645-0116 after hours, 4:30 p.m.-8 a.m., Mon.-Fri. and weekends and holidays.

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