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The original item was published from 2/22/2021 9:15:00 AM to 2/24/2021 12:00:06 AM.

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Gas & Water

Posted on: February 22, 2021

[ARCHIVED] UPDATE: Gas & Water’s phones intermittently down

Clarksville Gas and Water

The Gas & Water phone service outage has been resolved and phone service has been fully restored. Please revert to using the main phone number, (931) 645-7400, and the emergency after hours number, (931) 645-0116, to report gas, water or sewer emergencies.


CLARKSVILLE, Tenn. – Clarksville Gas & Water phones are intermittently down including the emergency phone line and the customer pay-by-phone, Utility Billing Line due to technical issues; however, their toll free number, 888-800-4020, is operational for all calls including bill payments.

In the event of a gas, water or sewer EMERGENCY during the service outage, please call the designated phone number listed below. Please only call these numbers in the event of an emergency and not for bill inquiries or bill payment.

NATURAL GAS EMERGENCY ONLY:  (931) 218-3271 or 911

WATER/SEWER OR OTHER EMERGENCY:    (931) 218-3280 & (931) 216-1187 

Customer bill payments may be made at our customers service centers lobbies, drive through window service or convenient payment drop off boxes located at 2215 Madison St. or 2015 Ft. Campbell Blvd.

Gas & Water values customers and very much appreciates their patience and cooperation during the phone outage.


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